Refund Policy

Policy applied since November 2022

Overview

Flash Funds is committed to providing a satisfactory experience to our users. This refund policy outlines the terms and connected digital apps. Please read this policy carefully before making a purchase.

Refund Eligibility:

We offer refunds within 3 days of the original purchase date.
Refunds will only be considered for the following reasons:
- Technical issues that prevent the app from functioning as intended.
- Features advertised but not available or not working as described.
- Duplicate purchases.

Refund Process:

To request a refund, please contact our customer dispute team at dispute@flashfund.store, with the subject line “Refund Request”
Provide the following information in your email:
- Your full name.
- Email address used for the purchase.
- Order/reference number.
- Detailed explanation of the issue or reason for the refund request.
- Refund requests will be processed within 3 hours.

Refund Conditions:

Refunds will be issued to the original payment method used for the purchase.
Transaction fees will be detected from paid amount.
After Refund issued you can expect amount received within one hour.

Overview

Refund Conditions:

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